Terms of Service

1. Introduction

Welcome to Scematics App! These Terms of Service ("Terms") govern your access and use of our platform, software, and services. By signing up, accessing, or using our application, you agree to comply with these Terms. If you do not agree, you may not use our services.

2. Eligibility

To use the Scematics App, you must be at least 18 years old or have the legal authority to enter into agreements on behalf of a company or entity. By using our platform, you confirm that you meet these eligibility requirements.

3. Account Registration and Security

To access certain features of the Scematics App, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and ensuring that any activities occurring under your account comply with these Terms. If you suspect unauthorized access, you must notify us immediately.

4. Use of the Platform

Scematics App provides data annotation and labeling tools to assist in AI model training. You agree to use the platform only for lawful purposes and in accordance with applicable regulations. Unauthorized access, reverse engineering, or misuse of our services is strictly prohibited.

5. Data Ownership and Privacy

Users retain ownership of the data they upload, annotate, or process within the Scematics App. By using our platform, you grant us a limited license to store and process your data for providing services. We are committed to safeguarding your data as outlined in our Privacy Policy.

6. Subscription and Payment

Some features of the Scematics App may require a paid subscription. Payments must be made according to the selected plan through our designated payment provider. You authorize Scematics and its payment processors to charge your selected payment method for applicable fees.

All fees are non-refundable except as expressly stated in these Terms or in an applicable refund policy. Failure to complete payments may result in suspension or termination of your account or access to premium services.

Scematics reserves the right to modify its pricing and payment terms with prior notice before renewal periods.

6A. Refund Policy

1. General Rule

Payments made for subscriptions or services are non-refundable, except as expressly provided in this section.

2. Refund Eligibility

3. Payment Disputes

If you believe that you have been incorrectly charged, you must contact [email protected] within 30 days from the billing date to be eligible for review or adjustment.

4. Third-Party Payment Providers

Scematics may use third-party providers (e.g., Stripe) to process payments. You must comply with the provider’s terms and acknowledge that Scematics is not responsible for errors, disputes, or security issues arising from their systems.

5. Auto-Renewal and Cancellation

Subscriptions renew automatically unless cancelled. You may cancel anytime through your account settings. Cancellation takes effect at the end of the current billing cycle.

Cancelled subscriptions will not be refunded for unused time unless eligible under the refund policy.

6. No Refund for Early Termination by User

If you cancel during an active billing period, no refund or credit will be issued for partial months or unused services.

7. Refund Processing Timeline

Approved refunds are processed within 7–10 business days and credited to the original payment method.

8. Prohibited Activities

You agree not to engage in activities that violate laws, harm users, or disrupt platform functionality. This includes misuse of intellectual property, unauthorized access, or malicious actions.

9. Service Modifications and Availability

Scematics may update or modify platform features at any time. While we strive for uptime, uninterrupted access is not guaranteed.

10. Termination of Service

We may suspend or terminate access if Terms are violated or platform integrity is compromised.

11. Limitation of Liability

Scematics App is provided "as is" without warranties. We are not responsible for damages. Liability is limited to fees paid in the last three months.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction]. Disputes are resolved through arbitration or judicial proceedings in appropriate courts.

13. Changes to These Terms

We may update these Terms periodically. Continued use after updates means you accept the revised Terms.

14. Contact Information

If you have any questions, reach us at:

Email: [email protected]

Phone: +91-9489490164

We recommend email for faster responses.